Terms of Service

1. Acceptance of Terms

By accessing or using Note8 (the “Service”), operated by Rawai Capital Pty Ltd (“we”, “us”, or “Note8”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use the Service.

The Service includes the Note8 web application, drop-in widget, review dashboard, local agent tooling, API, and all related services provided at note8.dev and app.note8.dev.

2. Description of Service

Note8 is a visual feedback and code review platform that enables users to capture, annotate, and manage feedback on web-based projects. The Service provides:

• A drop-in JavaScript widget for capturing screenshots, annotations, pointer-based feedback, and voice feedback on live web pages
• A review dashboard for managing feedback items and reviewing proposed code changes
• Git-safe branching for proposed fixes
• An optional local background agent that processes feedback and proposes code fixes using your own coding assistant and tokens
• React components, an MCP server, and SDK integrations

3. Eligibility

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to use the Service. By using the Service, you represent and warrant that you meet this requirement. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

4. Account Registration

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

5. Free Trial, Subscription, and Payment

5.1 Free Trial

We offer a time-limited free trial of the Service. A valid credit card is required to start the trial. You will not be charged during the trial period. If you do not cancel before the trial expires, your trial will automatically convert to a paid subscription and your card will be charged at the applicable subscription rate.

We will notify you before your trial ends. It is your responsibility to cancel before the trial period expires if you do not wish to be charged. You may cancel your trial at any time through your account dashboard.

Free trials are limited to one per user or organisation. We reserve the right to revoke or modify trial offers at any time.

5.2 Paid Subscriptions

Following the trial period, or if you subscribe directly, access to the Service requires a paid subscription. Fees are as displayed on the Service at the time of purchase. All payments are processed through Stripe. We do not store your credit card or payment details directly.

Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing period, and you will retain access until that date. No partial refunds are provided for unused time within a billing period, except as required by Australian Consumer Law.

5.3 Pricing Changes

We reserve the right to change our pricing with at least 30 days' notice. We will notify you of any price changes before your next billing cycle. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing. If you do not agree with a price change, you may cancel your subscription before the new pricing applies.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation
• Infringe the intellectual property rights of any third party
• Upload or transmit content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable
• Attempt to gain unauthorised access to the Service or its related systems or networks
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service to transmit malware, viruses, or other malicious code
• Reverse-engineer, decompile, or disassemble any part of the Service, except to the extent permitted by law
• Resell, sublicence, or redistribute the Service without our prior written consent

7. User Content

“User Content” means any screenshots, annotations, voice recordings, text feedback, code, and other materials you upload, submit, or transmit through the Service.

You retain ownership of your User Content. By uploading User Content, you grant us a limited, non-exclusive, worldwide, royalty-free licence to store, process, and display your User Content solely for the purpose of providing the Service to you.

You represent and warrant that you have all necessary rights to upload and share your User Content and that your User Content does not infringe the rights of any third party.

We do not claim ownership of your code. The local background agent runs on your machine using your own tools and tokens. Note8 does not access, store, or transmit your source code through our servers.

8. Intellectual Property

The Service, including its design, code, logos, trademarks, and documentation, is owned by us and is protected by Australian and international intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use it in accordance with these Terms.

9. Third-Party Services

The Service integrates with or relies on third-party services, including but not limited to Stripe (payment processing), cloud hosting providers, analytics services, and AI/LLM API providers (used solely for transcribing voice feedback). Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices or availability of third-party services.

10. Local Agent and Automation

The Note8 local agent is an optional tool that runs on your own machine. It polls for feedback, passes context to your coding assistant, and proposes fixes on separate Git branches. You are responsible for the configuration, token costs, and outcomes of the local agent. All proposed changes require your review and approval before merging.

We provide the agent tooling “as is.” The local agent passes feedback context to your own coding assistant, which proposes fixes. All AI-powered code generation runs on your system using your own tools and tokens. We do not guarantee the accuracy, quality, or suitability of any code suggestions produced by your coding assistant.

11. Availability and Support

We will use commercially reasonable efforts to make the Service available, but we do not guarantee uninterrupted or error-free operation. We may perform scheduled or emergency maintenance that temporarily affects availability. We will endeavour to provide reasonable notice of planned downtime where possible.

12. Limitation of Liability

To the maximum extent permitted by law, including the Australian Consumer Law, our total liability to you for any claims arising out of or relating to these Terms or your use of the Service is limited to the amount you have paid us in the 12 months preceding the claim.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or relating to your use of the Service.

Nothing in these Terms excludes or limits any consumer guarantees or rights that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

13. Indemnification

You agree to indemnify and hold harmless Note8, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or relating to your use of the Service, your User Content, or your breach of these Terms.

14. Termination

You may terminate your account at any time by contacting us or through your account settings. We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including if we reasonably believe you have violated these Terms.

Upon termination, your right to use the Service ceases immediately. We may retain or delete your User Content in accordance with our Privacy Policy. Sections that by their nature should survive termination (including Limitation of Liability, Indemnification, and Governing Law) will survive.

15. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Service and updating the “Effective Date” above. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales for any disputes arising out of or relating to these Terms or the Service.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Note8 regarding the Service and supersede any prior agreements or understandings.

19. Contact Us

If you have any questions about these Terms, please contact us at: